Robinsons Bank Customer Service Channels Deactivated for BPI Merger

Robinsons Bank's customer service channels, including its hotline and online platforms, will be deactivated as part of the ongoing integration with BPI, as announced by ABS-CBN. This change affects all Robinsons Bank customers, including those in Quezon City, who will need to transition to BPI's service systems for their banking needs. Customers are advised to check the official BPI and Robinsons Bank merger websites for specific deactivation dates and instructions on how to access services through BPI after the channels are closed.

Background

BPI and Robinsons Bank Corporation have agreed to a merger, with integration activities expected to be completed by the end of 2025. As part of this process, Robinsons Bank's checking accounts will be integrated with new BPI account numbers, and old Robinsons Bank checks will remain valid for clearing and encashment until the last banking day of 2026.

Source: Read Original Article